Terms & Conditions

1. Information About Us

1.1 We are registered in Singapore under the Business Registration Number 201013851C. Our registered address is in 65 Ubi Road 1, #02-71, Oxley Biz Hub 1, Singapore 912308.


2. Your Status

2.1 By placing a booking through our site or on the telephone, you warrant that:

2.1.1 You are legally capable of entering into binding contracts;


3. How the Contract is formed between You and Us

3.1 After placing a booking, you will receive an e-mail from us acknowledging that we have received your booking. Please note that this does not mean that your booking has been accepted. Your booking constitutes an offer to us to use our services. All telephone and on-line bookings are subject to acceptance by us, and we will confirm such acceptance to you either during our telephone conversation or email. The contract between us (“the Contract”) will only be formed when we deliver the service to you.

3.2 Subjected to actual availability, vehicles may be replaced with alternatives subjected to a verbal or written confirmation with you. For vehicles that cannot be replaced, we will contact you to give you the option to cancel. If payment has been made, you will be refunded of the amount paid. 

3.3 You are obliged to make payment in FULL by the payment option you select when you check out.


4. Our Status

4.1 We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that the products you purchase from companies to whose website we have provided a link will be of satisfactory quality.


5. Price and Payment

5.1 The price of our vehicles/services will be as quoted on our site, except in cases of obvious error.

5.2 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We are under no obligation to provide the Product to you at the incorrect (lower) price even after we have provided you with an email confirmation.


6. Events Outside our Control

6.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

6.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

6.2.1 strikes, lock-outs or other industrial action;

6.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

6.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

6.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

6.2.5 impossibility of the use of public or private telecommunications networks; or

6.2.6 the acts, decrees, legislation, regulations or restrictions of any government.

6.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.


7. Waiver

7.1 If we fail, at any time during the term of a Contract, to insist upon the strict performance of any of your obligations under the Contract or any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

7.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

7.3 No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.


8. Severability

8.1 If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.


9. Our Right to Vary these Terms and Conditions

9.1 We have the right to revise and amend these Terms and Conditions from time to time.

9.2 You will be subject to the Policies and Terms and Conditions in force at the time that you book our services, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those Policies or these Terms and Conditions before we provide you with the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).


10. Law and Jurisdiction

10.1 Contracts for the purchase of Products through our site will be governed by the Law of Singapore. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.

© 2022 Imperial Chauffeur Services Pte Ltd. All Rights Reserved.